How to contact Coinbase Prime Support

Oct 10, 2019

Submit a ticket to our support team via this form. We will do our best to get back to you as quickly as possible.

If you are looking to speak to someone directly, you may also call our general support team:

  • General Coinbase Support: +1 (855) 577-1727
  • Hours of operation: Monday - Friday, 6 AM to 6 PM Pacific Standard Time

As security is a top priority, our Phone Support agents are available to assist with trust and safety issues including if you believe your account has been accessed without your authorization.

For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit a request via this form.

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